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We offer five pillars of support in these areas:

Faculty Development
Curriculum Development
Distributed Learning
Program Renewal
Study of Teaching & Learning


eLearning Support Online

CID's eLearning Support team operates an online Help Centre for handling user support requests.

Use eLearning Support Online to get support with the Moodle LMS, or with VCC educational technology.

You can...

  • Create a new support request ("ticket") in eLearning Support's database, using a simple web form.
  • Check or change the status of an existing support request.
  • Search the eLearning Support KnowledgeBase for a quick answer to common Moodle or Ed. Tech. issues.

Emails sent to are automatically tracked in our online tracking system.

eLearning Support Online



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